User reviews






Best Essays

Prices start: $21.99
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General rating 1.8

Place in the TOP 31 of 74

18 users dislike it

Table of Contents

BestEssays Review by AllTopReviews has been in business for over 20 years – something that makes it one of the earlier online writing services. Today, of course, there are thousands of them. The company website is packed with information, especially the landing page, which can become a bit overwhelming. Yet, there are links to all of the details - services, prices, discounts, samples, contact info, etc. – and footer pages that provide more detail about specific products and writers.

Our review focused on criteria we consider important for students, as they look to find a trusted writing service – information the company provides on the website, quality of products and services, the writers, prices, samples, on-site testimonials, and off-site customer feedback. We also initiated contact with customer support on two occasions, to evaluate the quality of that service.

The results are summarized here.

Products and Services You Will Find

While the focus is clearly on academic products and services, Best Essays also offers resume and CV services. Students can order all of the standard writing products – essays, papers, critiques and analyses, case studies, lab reports, STEM homework assignments, test-taking, presentations, admissions and scholarship essays, reviews, and even media projects.

For graduate students, research proposals and theses and dissertations are offered.

Students can also order editing and proofreading services.

Customer service is available 24 hours/day via chat, phone or email. We contacted agents on two occasions and asked detailed questions about products. We did not receive detailed answers, and in most cases were told to refer to links on the website. One very troubling answer, though, was the insistence that we could get a Master’s thesis or a Ph.D. dissertation within 48 hours of our order. Either these agents are not trained correctly, or the company is grossly exaggerating what it can do.

The Real Proof – Writer Experience and Quality of Products

To assess quality, we relied on customer feedback, both submitted to us by users of our site or that we found on the web. And we reviewed several of the 23 samples Best Essays has published on its site. Here are the results:

  • Customer feedback was mixed. Some customers were satisfied with their products, but they chose to pay more for a “platinum quality” piece.
  • Other customers complained about the structure of their pieces, the obvious grammar and word usage errors, and the poor quality of research resources.
  • All customers stated they received their orders on time, although some went back for revisions, causing a delay in the final product.
  • The samples we reviewed reflected some of the complaints that customers raised. One piece, on “What is right and What is Wrong” was listed as a topic in the field of education but would be more suitable for a philosophy course. The resources were as old as 1994, even before the company went into business. A literature review for a Ph.D. dissertation would not have been acceptable. Again, resources were old and there were obvious sentence structure and word usage errors, indicating the use of ESL writers.

In terms of writer expertise, has a link for visitors to read about its writers. It states that all have either Master’s or Ph.D. degrees from English-speaking institutions. In our opinion, this may be an exaggeration.

In all, we can say that Best Essays is reliable in terms or receiving orders, following customer instructions, and delivering products on time. In terms of quality, it seems to be a result of the assigned writer and the choice of the three quality options given during the ordering process – standard, premium, or platinum


Now the Money – Prices, Discounts, Payment Methods

Prices are high. There is no differentiation among the types of products a student orders. A piece with a 10-day deadline will cost $22 a page at the standard level of quality.

There are discounts provided, and there is a link for students to review them. All new customers get a 15% discount on their first orders, and other discounts are given based upon the total ordered and money spent.

There are many options that are fee-based during the checkout process. As we already said, there are three quality options, and students are advised to select the Platinum if they want good quality. Other options include VIP service, editing, and a plagiarism report. This is not fully ethical, since the company insists that editing occurs as a normal part of the production process. And if it guarantees plagiarism-free writing, why does it not provide such a report for free to its customers?

In terms of payment methods, customers can feel safe. uses a secure third-party processor, one used by many online retailers, and does not collect any financial information itself. Payments can be made via all major credit cards and PayPal.


content bestessays offer

The Good, the Bad, the Beautiful, the Ugly

On-site testimonials are all positive, as we expected. And the company has certainly been around a long time, providing its services.

The company boasts a superior product, but that probably only happens if customers take the pricier platinum option and pay for editing too.

In all, you will have reliability from But you will pay more for the quality you really need, and you will need to carefully review your product for proper English composition. We are giving this company a rating of 2.5 on a scale of 1-5.

Best Essays Customers’ Reviews



Reviewed Best Essays

Ordered 3 separate papers from them, received F's in the previous 2. Read the 3rd, and I knew I was going to get an F from that so I didn't even bother. Their customer service won't issue refunds, they will escalate the case and then waste your time and money. JUST COMPLETELY AVOID, THEIR WRITERS ARE ALL BRAIN DEAD IDIOTS. THEY CLAIM TO HAVE "PHD" WRITERS, I LOL'ED HARD BUT I WAS DESPERATE AND WITHOUT TIME TO COMPLETE MY OWN WORK FOR THIS SEMESTER.

0 helpful votes


Reviewed Best Essays

Don't waste you money with this so called Best Essay writing service' writing errors unprofessional writers that don't even have any knowledge or cluse of the topic which you will request, they don't read information in details that you will furnished to them, customers care just try to get more money out of you for SLOPPY' work that their so-called professional writers produced.

Guys think twice just stay a million miles away troll this scamming service. THEY WILL DECEIVED YOU IN THE NICK OF TIME

0 helpful votes


Reviewed Best Essays

95% of the writers are not professional writers. I had one paper that I can say was worth getting a B+ on every assignment and paper after that was trash. I had nothing but low grades and I used their service 7 times. I guess you can say shame on me for continuing to use Best Essay services hoping that something was going to change but between working, going to school, and being a mom, I just did not have the time. I learned my lesson.

0 helpful votes


Reviewed Best Essays

I would never use this service. I just got a bill for “overages” when I never even used the service. My daughter was on the phone with someone for maybe 15 minutes and received no help. We we are getting another bill a month later.

0 helpful votes


Reviewed Best Essays

I filed a dispute with the Quality Assurance Department and received an analyst that the "paper was overall comprehensible." I immediately responded to the writer that the project directions were not followed. This was my first time using this service. They will not offer you any compensation but a rewrite which was not possible for me. They took $220.

0 helpful votes

Best Essays comments



Reviewed Best Essays

My paper was three hours late. That's not what you expect from a "professional" writing service.



Reviewed Best Essays

I don't have passion for writing and was looking for writers who have it! Writers of this company are not experts of the academic writing!



Reviewed Best Essays

The support team is highly unprofessional. And the quality of papers could have been better. I’m sure there are better services on the web for this price.

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