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General rating 1.8

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At first glance, looks like a professional writing service that will serve its customers well. It sports a nicely appointed website with lots of features and good navigation. We were surprised when a couple of our site users provided some negative feedback on the company and so decided to conduct a Pro-Papers review to determine the quality of products and services. In evaluating the service, we used our standard criteria and factors – the content and presentation on the website, Pro-Papers testimonials on the site, Pro-Papers reviews we found out on the web, pricing, discounts, extra features and benefits, writer information, quality of customer service, and, finally our evaluation of a research paper we ordered as a first-time customer. We have found the following.

Products and Services You ‘ll Find

The primary focus of this service is academic writing products and services for students, including essays, papers, and all other types of writing assignments that students from high school through graduate and professional programs may need to produce. Additional services include editing and proofreading, admissions/scholarship essay writing, and resumes and CV’s. Details of the services are provided with links to footer pages on the site.

The Real Proof – Writer Expertise and Quality of Products

Here is where the “rubber meets the road. Bear with us, as we point out all that we have found.

  • The first issue arose as we reviewed the content on the website. While it may look well-organized and professional, as we read through it, we picked up all of the typical issues that occur when ESL writers produce content – incorrect word and verb use and poor sentence structure.
  • There is a page that presents the company’s top writers, and we accessed their self-written profiles. Again, we found grammatical errors that are typical of ESL writers, as well as the use of stock photos for these writers. We wonder if they really exist at all.
  • Pro-Papers reviews we found on the web are very mixed. While all customers stated they received their products on time, there were complaints about writing quality and the use of outdated resources.
  • We reviewed samples and blog posts, as well as some of the footer pages that provided details of the products. Again, there were grammatical errors that are typical of ESL writers. We were disappointed.
  • The paper we ordered and received was mediocre at best. If we were going to turn this in for a typical college course, we would have had to correct a number of sentence structure errors and would have had to look for more current resources.

Now the Money – Prices, Discounts, Payment Methods

Pro-papers prices are within the average range for the industry. They begin at $10/page for high school essays and graduate to $45/page for graduate level products with more urgent deadlines. Our paper, at the university level, an 8-page piece with 4 resources and a 7-day deadline was priced at $158.00. In terms of discounts, we were presented with a Pro-paper coupon code for  a 15% discount given to all new customers. We could not find any Pro-Paper promo codes  or any type of Pro-Paper discount for returning customers. The customer support agents we spoke to stated that we could request discounts if we had a large or complex order.

Payments methods are secure and all major credit cards are accepted.

What if You Need Help? Can You Find it Easily?

We did contact the customer support department on two occasions, asking detailed questions about writers, products and services. Answers were a bit vague, and we were basically told to take up our questions with our writer once we had placed an order and one had been assigned. We suspect that the company is using an answering service rather than employed agents.

The Good, The Bad, the Beautiful, the Ugly

We are not “high” on this writing. They “talk a good talk,” but the proof really lies in what customers receive in the way of products and services. Our review has uncovered lots of issues, and we cannot recommend the service to our users. Quality of writing and resources are both issues; customer support is sketchy, and customers are not overwhelmingly happy with their products. We have assigned an overall rating of “Fair to Poor.”

Pro-Papers Customers’ Reviews


D Miller

Reviewed Pro-Papers

The first draft contained more than a few grammatical errors. I resubmitted once again for corrections. It still contained same errors. I don't believe the writers are neither native English speakers nor highly skilled writers. I do not recommend.

0 helpful votes


Reviewed Pro-Papers

gets the work done and always does a good job. I have used other companies and they are very expensic=ve and unaffordable!

0 helpful votes


Reviewed Pro-Papers

I feel like I'm cursed.. They keep re-assigning writers for my assignment! The first one got hospitalized, the second had to leave somewhere urgently.. And the deadline is approaching. I wonder what will I get, eventually...

0 helpful votes

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